Support

Get help without slowing down.

Use this page for billing help, provisioning questions, and quick recovery steps.

Payment completed but VPN not received?

Wait 5 minutes and refresh the dashboard; provisioning is usually automatic.
Check the email address used at checkout.
Open the dashboard and confirm the subscription link, QR code, and VLESS link appear.
If the dashboard says the provisioning backend is unavailable, try again shortly and contact support if it persists.

Contact support

Use support@starvpnpro.my for billing, provisioning, and account recovery questions. If your inbox is not yet live, [MANUAL ACTION REQUIRED] wire this address to the customer-support mailbox before broad launch.

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StarVPN is operated as a live commercial beta. We continuously improve node reliability, payment automation, and support response.