Refund Policy Draft

Refund and dispute handling.

This draft describes how refund requests and billing disputes are reviewed.

Refund summary

Refunds are reviewed case-by-case for failed delivery or duplicate billing.
We may decline refunds after access was successfully delivered and used, subject to local law and payment provider policy.
Chargebacks, abuse, or terms violations can affect refund eligibility.

Read the draft policy in REFUND_POLICY.md.

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